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Philadelphia Zoo Volunteer Programs

The Philadelphia Zoo runs several volunteer programs, from docent training to shifts at special events and internships in animal care and conservation education.

  • Free
  • Ages 13 and up
  • Clearances needed
  • Background check

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What they do

Train as a docent to lead visitor tours (21 and up, with about 50 service hours a year), work shifts at special events (13 and up for family events), join the teen Volun-TEENS program (14 to 17), or take a college internship.

Who it is for

Who can join
Open to anyone
Ages
Ages 13 and up
Who is there
Teens, Young adults, Adults of any age

When and where

Docent training runs over nine months in three modules, with new classes starting in spring, summer and January. Special event shifts run in the morning, afternoon or all day. Animal care and conservation interns work one to three days a week, depending on the term.

Times
Morning, Daytime, Evening

Philadelphia Zoo

We do not have a meeting place for this group yet.

Your first visit

Feeling unsure the first time is normal. Most groups are glad when someone new walks in.

First step: Submit the online application for the program you want (docent, special events, Volun-TEENS or internship), then wait for the email that schedules your interview..

Check with the group before you show up. You need to sign up first.

What to expect

After the interview you finish paperwork, a PA criminal background check and a child abuse clearance, plus fingerprinting if you lived outside Pennsylvania in the past 10 years. Next comes online orientation and onsite training that includes a zoo tour, and then you sign up for shifts. Most volunteer roles ask for a one year commitment.

Tips for your first visit

  • Apply for a program that fits your age: docents are 21 and up, Volun-TEENS are 14 to 17, and special events take 13 and up for family events.
  • Plan for paperwork before your first shift, since shifts open only after you are cleared.
  • Ask the zoo about the background check for special events, because the page gives two different answers.
  • Most programs ask for a one year commitment, so decide before you apply.

Newcomer welcome

Takes some effort for newcomers (2 out of 5). Why we say this: Every program needs an online application, an interview, clearances and training before the first shift..

Cost and commitment

Cost
Free. Volunteering is unpaid, and the page lists no application fee. Volunteers get free admission and parking, plus food and gift shop discounts. Volunteers show proof of COVID vaccination or pay for weekly testing, per the page.
How often
An ongoing role

Access and languages

Wheelchair access
We do not know yet. Ask the group before you go.
Languages spoken
We do not know yet which languages are spoken.

Requirements

Pennsylvania child clearances

This group works with children. Pennsylvania law says adults who volunteer with children need clearances. The usual ones are a child abuse history check and a State Police criminal record check. Some people also need an FBI fingerprint check. Ask the group which ones you need and how to get them. For unpaid volunteers, the clearances last five years.

Read about the clearances on the state website

  • This group asks for a background check.

What to bring or wear: Volunteers receive a free uniform shirt and ID badge.

How to reach them

We copy contact details as the group or a public source published them. Each one shows where it came from.

Sources and last check

Checked by our research team on October 8, 2026. This was a closer look, including what a first visit is like.

Last seen active
September 2026 (See the evidence)
Last checked by our team
October 8, 2026
Status
Active
Our confidence in this listing
High
  • philadelphiazoo.org, seen October 8, 2026. Supports: Summary, What they do, Schedule, Requirements, First step, Status, Cost
  • philadelphiazoo.org, seen October 8, 2026. Supports: What they do, Audience, Requirements, Cost, Schedule, First step, Gear
  • philadelphiazoo.org, seen October 8, 2026. Supports: Summary, What they do, Audience, Schedule, Commitment, First step, Status, Last sign of life

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