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Nonprofit

Team Keep

A nonprofit that helps Philadelphia residents get back the ID papers they need for housing, jobs, benefits, and health care. It holds ID clinics at Free Library branches and works with partner sites.

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What they do

Bring a mailing address to a clinic, where staff help you request birth certificates, photo IDs, and Social Security cards. Staff also run a phone and text line.

Who it is for

Who can join
Open to anyone
Who is there
Adults of any age

When and where

Clinics run at Free Library of Philadelphia branches. The Parkway Central clinic meets on the first and third Thursday of each month, 12 to 4 pm, and the clinic calendar on keep.id lists other branch dates.

Days
Thursday
Times
Daytime

Main office

Address
3675 Market Street, Ste 200
Part of the city
University Southwest

Your first visit

Feeling unsure the first time is normal. Most groups are glad when someone new walks in.

First step: Call the hotline at 1-844-KEEPID to confirm the next clinic date, and bring a mailing address..

What to expect

At a clinic, staff help you request a birth certificate, photo ID, or Social Security card, and you bring a mailing address. The site does not say how long a visit takes or whether you need an appointment. It asks for donations and does not state a fee.

Tips for your first visit

  • Call 1-844-KEEPID before you go to confirm the clinic date and what papers to bring.
  • Bring a mailing address, since the site lists one as a clinic requirement.
  • If you have no ID or no address, ask the hotline first, since the site says help is still available for people with missing IDs or no address.

Newcomer welcome

Fine for newcomers, but you may need to speak up (3 out of 5). Why we say this: The clinics are open to the public, and the site gives a phone line and a clinic calendar. It does not say whether you can walk in or need an appointment..

Cost and commitment

Cost
Cost not known yet. The site does not state a fee for clinic help. It asks for donations.

Access and languages

Wheelchair access
We do not know yet. Ask the group before you go.
Languages spoken
We do not know yet which languages are spoken.
Access notes
The site says its help is available at accessible places, but gives no specifics.

Requirements

We found no special requirements. Ask the group if you are not sure.

How to reach them

We copy contact details as the group or a public source published them. Each one shows where it came from.

Sources and last check

Checked by our research team on October 8, 2026. This was a closer look, including what a first visit is like.

Last checked by our team
October 8, 2026
Status
Probably active
Our confidence in this listing
Medium

We think this group is probably still active, but the newest sign we found is more than a year old.

Help us keep this right

These open a short form on GitHub. You will need a free GitHub account.

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